diff --git a/docs/changelog/7.x.x.txt b/docs/changelog/7.x.x.txt
index c2799e19f..0c4c90a25 100644
--- a/docs/changelog/7.x.x.txt
+++ b/docs/changelog/7.x.x.txt
@@ -11,6 +11,7 @@
  - fixed #9749: Account Manager: AIM link
  - fixed #9751: Account Manager: problem sorting in Contributions
  - fixed #9750: Account Manager: Inbox Messages per Page [TEMPLATE]
+ - fixed: If the Get Credentials template is deleted for the ITransact PayDriver, it now gives you an error message instead of throwing an error.
  - fixed: Collaboration groupToEditPost should not be blank
  - fixed: WebGUI::User->isInGroup had bad default groupId
 
diff --git a/lib/WebGUI/Shop/PayDriver/ITransact.pm b/lib/WebGUI/Shop/PayDriver/ITransact.pm
index 881e1bf0a..593dd9c5e 100644
--- a/lib/WebGUI/Shop/PayDriver/ITransact.pm
+++ b/lib/WebGUI/Shop/PayDriver/ITransact.pm
@@ -668,7 +668,6 @@ sub www_getCredentials {
 
     # Process form errors
     $var->{errors} = [];
-    #### TODO: i18n
     if ($errors) {
         $var->{error_message} = $i18n->get('error occurred message');
         foreach my $error (@{ $errors} ) {
@@ -743,8 +742,16 @@ sub www_getCredentials {
     });
 
     my $template = WebGUI::Asset::Template->new($session, $self->get("credentialsTemplateId"));
-    $template->prepare;
-    return $session->style->userStyle($template->process($var));
+    my $output;
+    if (defined $template) {
+        $template->prepare;
+        $output = $template->process($var);
+    }
+    else {
+        $output = $i18n->get('template gone');
+    }
+
+    return $session->style->userStyle($output);
 }
 
 #-------------------------------------------------------------------
diff --git a/lib/WebGUI/i18n/English/PayDriver_ITransact.pm b/lib/WebGUI/i18n/English/PayDriver_ITransact.pm
index 4148fae41..7f29c724c 100644
--- a/lib/WebGUI/i18n/English/PayDriver_ITransact.pm
+++ b/lib/WebGUI/i18n/English/PayDriver_ITransact.pm
@@ -292,6 +292,11 @@ our $I18N = {
 		lastUpdated => 0,
 		context => q|The default description of purchase of users.|
 	},
+	'template gone' => {
+		message => q|The template for entering in credentials has been deleted.  Please notify the site administrator.|,
+		lastUpdated => 0,
+		context => q|Error message when the getCredentials template cannot be accessed.|
+	},
 	'show terminal' => {
 		message => q|Click here to use your virtual terminal.|,
 		lastUpdated => 0,