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daviddelikat 2009-09-30 07:07:03 -05:00
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commit 55954fed5f
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98
lib/WebGUI/Workflow/Activity/CleanupEMSSubmissions.pm Normal file
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package WebGUI::Workflow::Activity::CleanupEMSSubmissions;
=head1 LEGAL
-------------------------------------------------------------------
WebGUI is Copyright 2001-2008 Plain Black Corporation.
-------------------------------------------------------------------
Please read the legal notices (docs/legal.txt) and the license
(docs/license.txt) that came with this distribution before using
this software.
-------------------------------------------------------------------
http://www.plainblack.com info@plainblack.com
-------------------------------------------------------------------
=cut
use strict;
use base 'WebGUI::Workflow::Activity';
use WebGUI::Asset;
=head1 NAME
Package WebGUI::Workflow::Activity::CleanupEMSSubmissions
=head1 DESCRIPTION
Uses the settings in the help desk to determine whether the resolved tickets should be closed or not.
=head1 SYNOPSIS
See WebGUI::Workflow::Activity for details on how to use any activity.
=head1 METHODS
These methods are available from this class:
=cut
#-------------------------------------------------------------------
=head2 definition ( session, definition )
See WebGUI::Workflow::Activity::defintion() for details.
=cut
sub definition {
my $class = shift;
my $session = shift;
my $definition = shift;
push(@{$definition}, {
name => "Cleanup EMS Submissions", # TODO internationalize
properties => {}
});
return $class->SUPER::definition($session,$definition);
}
#-------------------------------------------------------------------
=head2 execute ( )
See WebGUI::Workflow::Activity::execute() for details.
=cut
sub execute {
my $self = shift;
my $session = $self->session;
my $root = WebGUI::Asset->getRoot($session);
my $sth = $session->db->read("select assetId from asset where className='WebGUI::Asset::Wobject::HelpDesk'");
while (my ($assetId) = $sth->array) {
my $hd = WebGUI::Asset->new($session,$assetId,"WebGUI::Asset::Wobject::HelpDesk");
next unless defined $hd;
my $closeAfter = $hd->get("closeTicketsAfter");
my $rules = {};
$rules->{'joinClass' } = "WebGUI::Asset::Ticket";
$rules->{'whereClause' } = qq{Ticket.ticketStatus = 'resolved' and (Ticket.resolvedDate + $closeAfter <= UNIX_TIMESTAMP(NOW()))};
$rules->{'includeOnlyClasses'} = ['WebGUI::Asset::Ticket'];
$rules->{'returnObjects' } = 1;
my $tickets = $hd->getLineage(['children'], $rules);
foreach my $ticket (@{$tickets}) {
$ticket->setStatus("closed");
}
}
return $self->COMPLETE;
}
1;

98
lib/WebGUI/Workflow/Activity/ProcessEMSApprovals.pm Normal file
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package WebGUI::Workflow::Activity::ProcessEMSApprovals;
=head1 LEGAL
-------------------------------------------------------------------
WebGUI is Copyright 2001-2008 Plain Black Corporation.
-------------------------------------------------------------------
Please read the legal notices (docs/legal.txt) and the license
(docs/license.txt) that came with this distribution before using
this software.
-------------------------------------------------------------------
http://www.plainblack.com info@plainblack.com
-------------------------------------------------------------------
=cut
use strict;
use base 'WebGUI::Workflow::Activity';
use WebGUI::Asset;
=head1 NAME
Package WebGUI::Workflow::Activity::ProcessEMSApprovals
=head1 DESCRIPTION
Uses the settings in the help desk to determine whether the resolved tickets should be closed or not.
=head1 SYNOPSIS
See WebGUI::Workflow::Activity for details on how to use any activity.
=head1 METHODS
These methods are available from this class:
=cut
#-------------------------------------------------------------------
=head2 definition ( session, definition )
See WebGUI::Workflow::Activity::defintion() for details.
=cut
sub definition {
my $class = shift;
my $session = shift;
my $definition = shift;
push(@{$definition}, {
name => "Process Approved EMS Submissions", # TODO Internationalize
properties => {}
});
return $class->SUPER::definition($session,$definition);
}
#-------------------------------------------------------------------
=head2 execute ( )
See WebGUI::Workflow::Activity::execute() for details.
=cut
sub execute {
my $self = shift;
my $session = $self->session;
my $root = WebGUI::Asset->getRoot($session);
my $sth = $session->db->read("select assetId from asset where className='WebGUI::Asset::Wobject::HelpDesk'");
while (my ($assetId) = $sth->array) {
my $hd = WebGUI::Asset->new($session,$assetId,"WebGUI::Asset::Wobject::HelpDesk");
next unless defined $hd;
my $closeAfter = $hd->get("closeTicketsAfter");
my $rules = {};
$rules->{'joinClass' } = "WebGUI::Asset::Ticket";
$rules->{'whereClause' } = qq{Ticket.ticketStatus = 'resolved' and (Ticket.resolvedDate + $closeAfter <= UNIX_TIMESTAMP(NOW()))};
$rules->{'includeOnlyClasses'} = ['WebGUI::Asset::Ticket'];
$rules->{'returnObjects' } = 1;
my $tickets = $hd->getLineage(['children'], $rules);
foreach my $ticket (@{$tickets}) {
$ticket->setStatus("closed");
}
}
return $self->COMPLETE;
}
1;