100 lines
2.8 KiB
Perl
100 lines
2.8 KiB
Perl
package WebGUI::Workflow::Activity::ProcessEMSApprovals;
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=head1 LEGAL
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-------------------------------------------------------------------
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WebGUI is Copyright 2001-2008 Plain Black Corporation.
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-------------------------------------------------------------------
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Please read the legal notices (docs/legal.txt) and the license
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(docs/license.txt) that came with this distribution before using
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this software.
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-------------------------------------------------------------------
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http://www.plainblack.com info@plainblack.com
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-------------------------------------------------------------------
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=cut
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use strict;
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use base 'WebGUI::Workflow::Activity';
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use WebGUI::Asset;
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use WebGUI::International;
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=head1 NAME
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Package WebGUI::Workflow::Activity::ProcessEMSApprovals
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=head1 DESCRIPTION
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Uses the settings in the help desk to determine whether the resolved tickets should be closed or not.
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=head1 SYNOPSIS
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See WebGUI::Workflow::Activity for details on how to use any activity.
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=head1 METHODS
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These methods are available from this class:
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=cut
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#-------------------------------------------------------------------
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=head2 definition ( session, definition )
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See WebGUI::Workflow::Activity::defintion() for details.
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=cut
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sub definition {
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my $class = shift;
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my $session = shift;
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my $definition = shift;
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my $i18n = WebGUI::International->new( $session, "Asset_EMSSubmissionForm" );
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push(@{$definition}, {
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name => $i18n->get("activity title approve submissions"),
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properties => {}
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});
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return $class->SUPER::definition($session,$definition);
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}
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#-------------------------------------------------------------------
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=head2 execute ( )
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See WebGUI::Workflow::Activity::execute() for details.
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=cut
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sub execute {
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my $self = shift;
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my $session = $self->session;
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my $root = WebGUI::Asset->getRoot($session);
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return $self->ERROR;
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my $sth = $session->db->read("select assetId from asset where className='WebGUI::Asset::Wobject::HelpDesk'");
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while (my ($assetId) = $sth->array) {
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my $hd = WebGUI::Asset->new($session,$assetId,"WebGUI::Asset::Wobject::HelpDesk");
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next unless defined $hd;
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my $closeAfter = $hd->get("closeTicketsAfter");
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my $rules = {};
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$rules->{'joinClass' } = "WebGUI::Asset::Ticket";
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$rules->{'whereClause' } = qq{Ticket.ticketStatus = 'resolved' and (Ticket.resolvedDate + $closeAfter <= UNIX_TIMESTAMP(NOW()))};
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$rules->{'includeOnlyClasses'} = ['WebGUI::Asset::Ticket'];
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$rules->{'returnObjects' } = 1;
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my $tickets = $hd->getLineage(['children'], $rules);
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foreach my $ticket (@{$tickets}) {
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$ticket->setStatus("closed");
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}
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}
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return $self->COMPLETE;
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}
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1;
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